How Do I Get Paid on MUGO? (As a Seller)?

Created by Mukisa Trevor, Modified on Fri, 27 Jun at 6:34 PM by Mukisa Trevor

How Do I Get Paid on MUGO? (As a Seller)?

When you sell on MUGO via M4B (MUGO for Business), your payments are processed securely through the platform. Here's how it works:

✅ 1. Customer Makes a Purchase

The buyer places an order and pays using available methods such as Mobile Money, debit/credit cards, etc. The payment goes to MUGO’s secure system—not directly to your account.

? 2. Payment Is Held Temporarily

MUGO holds the payment temporarily to ensure:

The order is delivered successfully
No disputes or issues arise

? 3. You Fulfill the Order

You are expected to process and deliver the order promptly. Once the order is marked as “Complete” (either by confirmation or verified delivery), the payout process begins.

? 4. You Receive Your Payment

Your earnings (after deducting platform service or transaction fees) are transferred to your chosen payout method:

Bank account
Mobile Money account

Payouts may be made weekly or after a standard hold period (usually 3–7 days).

? What You Need to Receive Payments:

A verified M4B seller account
A valid bank or Mobile Money account added to your profile
Compliance with MUGO’s seller policies (e.g. on-time delivery, no disputes)

? Bonus Tip:

Use your M4B dashboard to:

Track pending, released, and completed payouts
Download transaction statements
Monitor your earnings and performance